All-in-one help desk software to manage tickets, live chat, and customer satisfaction — from one simple dashboard.
Take your business to new heights with Aixom today!
Experience the power of potential with Aixom
Our Advantage
Innovation & Technology
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Annual Growth Rate
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Positive Impact on Businesses
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New Features Released
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Key Features
Bring together messages from Slack, Microsoft Teams, email, and in-app forms—so your team can respond in one place.
Automatically assign, tag, and prioritize tickets to reduce manual work.
Track response times, customer satisfaction, and team performance.
Provide support in multiple languages for a global customer base.
Connect with tools like Slack, CRM platforms, and email marketing apps.
Respond instantly with real-time chat and in-app messaging.
How It’s Work
1. Set Up Your Account
Sign up, customize your workspace, and connect your favorite tools — all in minutes.
2. Connect Your Channels
Integrate email, live chat, social media, and more into a single dashboard.
3. Manage & Resolve Tickets
Use AI-powered automation and workflows to assign, prioritize, and track requests.
4. Track Performance
View detailed reports on response times, customer satisfaction, and team productivity.
Testimonials
Relay helped us cut response times in half while keeping our engineers looped in—without endless Slack messages
“This platform finally gives us the tools to handle complex B2B accounts without workarounds. Our support team is faster, more informed, and way more confident.”
Isabella Brown
Senior Wealth Manager
“This platform finally gives us the tools to handle complex B2B accounts without workarounds. Our support team is faster, more informed, and way more confident.”
Isabella Brown
Senior Wealth Manager
“This platform finally gives us the tools to handle complex B2B accounts without workarounds. Our support team is faster, more informed, and way more confident.”
Isabella Brown
Senior Wealth Manager
“This platform finally gives us the tools to handle complex B2B accounts without workarounds. Our support team is faster, more informed, and way more confident.”
Isabella Brown
Senior Wealth Manager
Pricing
Basic Plan
Perfect for startups and small teams getting started.
$49
/mo
Basic ticketing system
Email support
Knowledge base access
5 integrations
Automation rules & workflows
Multi-channel support
Standard Plan
Perfect for startups and small teams getting started.
$69
/mo
All Pro features +
Unlimited channels & users
Dedicated account manager
SLA & priority support
Custom onboarding
Cancel anytime
Faqs
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